Concierge Services

Our Concierge Services



Arceno Rentals Club’s  ‘Five Star Concierge Service’  is provided in English by our team member Gaia, a Sienese born local with many years experience, a superb network of contacts and a vast  knowledge of the Siena territory. Gaia speaks English, French, Spanish and (naturally) Italian. She is very approachable and,  having a lively personality,  any contact with her will be an enjoyable experience.


From booking you the best table at a Michelin starred restaurant, to organising a wine tour or letting you in on one of her ‘secret’ places, Gaia is the ‘go to’ person for assistance.  She is always ready to share with our Guests her knowledge, passion and love for the Siena region.

As either a first time visitor or a returning guest, with our Concierge service Guests will enjoy a relaxed and bespoke ‘Tuscan Dream Vacation’ planned from the minute that their reservation is confirmed.

Organised trips and guided tours to Siena and other cities may be arranged with detailed directions and suggestions on what to see. Visits to art galleries, gardens, the famous sights and those little places only the locals will know. With an in-depth knowledge of this fascinating area, Gaia will help create memories to cherish back home. For the delight of your palate, wine tasting tours, restaurants and Italian cooking lessons at the Villas may be enjoyed. A dip at one of the many thermal SPAs and a massage at the Villa are also an experience not to be missed.


Contact Gaia at: